Frequently Asked Questions

You can contact our customer support team through phone, email, or live chat on our website.

Our customer support team is available to assist you 24/7

That's a fantastic interpretation! "playR" representing a commitment to prioritizing the player's experience above all else truly encapsulates the essence of customer-centricity and user satisfaction.

We dedicate ourselves to crafting authentic products and services that enhance everyday experiences. Our offerings reflect our collective expertise and innovative ideas, ensuring that each interaction with playR enriches lives.

Yes, we deliver to all serviceable Pin Code locations within the geographical boundary of India. We assure you the fastest, safest, and most reliable method possible for sending your products.

Yes we are deliver to international locations at present.

You are entitled to cancel Your Order within 7 days without giving any reason for doing so.

The deadline for cancelling an Order is 7 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: Orders@PlayR.Co.In

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 7 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.